Knowledge Base/Account Management (control panel)/Account credits (view credit information)

How soon will my credit be added?

Sky - http://www.name.com/cs/sky
posted this on June 25, 2012 05:08 PM

Transactions purchasing account credit via a credit card and PayPal are manually reviewed for fraud. Because of this, it may take up to 24-72 hours for the credit  to become available in your account. Email the transaction or order ID to support@name.com from the account holder's email address to request early review.

 
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