You can change your hosting/cPanel (FTP) password from the 'Hosting Services' page of your Name.com account. You will not need to know your hosting password to do this.
1. Log into your Name.com account and click the "Account" button at the top of the screen
2. Click on "Account" ' link in the upper right corner and select "My Web Hosting".
3. At the bottom of the Hosting Services page, click on "Change Password" and Enter a new password and confirm that password. . Be sure that the password is Minimum length is 7 characters, Must contain one letter, Must contain at least 1 number or symbolPassword and confirmation match.