Knowledge Base/Account Management (control panel)/Edit Security Settings

Account Level IP Address Access Restrictions

posted this on June 16, 2012, 11:44 AM

Please read the following carefully and its entirety . IP level access restrictions is an advanced settings that should only be utilized by users who understand the implications of such a filter. The filter is designed to block ALL Ip addresses that is not listed. You would only add your IP address, and any additional IP addresses you wish to have access to your account. In other words, this is a filter and not a block-list (do not add Ip addresses you wish to block, only allow).

It's important to note that there are 2 types of IP addresses - Dynamic and Static. Dynamic IP's (which are the most common) means your IP address will change periodically which could lock you out of your account. Static IP remain the same and are typically sold by Internet Service Providers( ISP) for a premium price and are often included and used for bigger businesses. If you are on a home network and not sure if you have a static IP address you most likely do not have it and this setting would NOT be a good option. You can call your ISP for a further explanation and pricing.


If you understand the use and limitations of this option, polease read on for the instructions on how to set this up:


1. Log in to your account.

2. Click on the "My Account" Button on the top-right hand corner and click "Settings"


3. Click on "Edit Security Settings"


5. The Account Level IP Address Access Restrictions is located at the bottom and here it will list your IP address and be a section to type in all IP addresses you wish to add.


Important reminder: You need to add IP addresses who should be allowed access and you can NOT block individual IP addresses.

Topic is closed for comments