Knowledge Base/Domain Name Management/URL Forwarding

How do I set up URL forwarding?

Jeremiah Stanley -
posted this on April 6, 2012, 11:40 AM

There are many uses for URL forwarding. Want to forward your brand new shiny domain to your old domain? Your blog? There are many things you can do with URL forwarding. To be specific there are two types:

  1. Masked URL Forwarding - this lets you forward to any site without the need to configure that site. Your domain is displayed in the URL bar of the browser.
  2. 301 redirection - this is an HTTP status code that tells your browser to take you to a different site. 

Note: it is required that you use nameservers for your URL forwarding to work. How do I set my nameservers to nameservers?

Here are the steps to set up URL forwarding for your domain:

  1. Log into your account and click Account and then My Domains.
  2. Select the domain you wish to enable URL forwarding for with a click.
  3. Select URL Forwarding, this will load the URL Forwarding page. Screen_Shot_2014-12-10_at_1.39.02_PM.png
  4. You'll see a group of fields that you can enter values into. If you select Masked forwarding as the type, you will be given the option to add a Title and Meta Tags.Screen_Shot_2014-12-10_at_1.41.40_PM.png
    1. Domain - this can be a wildcard (*) or the specific subdomain you wish to forward. Example: Usually, you want to leave this blank, in which case it will do both the bare and all subdomains.
    2. Title - typically this only applies to the Masked style of forwarding, but will allow you to set the title displayed in the browser.
    3. Forwards To - this is the destination you'd like to forward traffic to for the specific subdomain. We've placed the http:// specifier in the filed for you by default, but you should make sure this is present for your URL forward to function properly.
    4. Type - Redirect and Masked. You'll see some information regarding the difference between these styles of URL forwarding if you hover over the exclamation point next to the Type field.
    5. Meta Tags - You'll see some instructions on the URL Forwarding page and a few examples if you hover over the blue exclamation point below this field. These tags apply to the Masked forward style and will allow you to set some information to help search engines crawl your page.
  5. Click Add Forwarding to establish your new URL forward. Keep in mind you can Edit and Delete previously created URL forwards on this page too.

Note: you may need to wait a few minutes to see your URL forwarding changes take effect. The DNS records created need time to propagate.

Common Issues:

Make sure your URL format is well formed and includes the service type indicator. Like this: Without the 'http://' the web browser doesn't know what it is being forwarded to.

If you need assistance or have any questions concerning URL forwarding we are always available by either creating a ticket on this site or emailing

Please see our video tutorial below:





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