Knowledge Base/Account Management (control panel)/Passwords

Help! I lost my password!

Jeremiah Stanley -
posted this on February 1, 2012, 1:50 PM

As per security protocol, we cannot send you your login information via email. However, you can retrieve this information using our password recovery tool. 

Here's how:

1. Visit

2. On the upper right corner of the page you will see the shopping cart and login area. Click on  Login and then click on 'Forgot Your Password' in the drop down menu.

3. Enter either the username associated with your account or one of the domains in your account and click 'Reset Password'.



4. Once you have done that, enter in your Domain Name or Username and click on "Send Password".


An email will be sent to the Registrant Contact on the account. That email will include the username and a link to change your password. Once you have updated the password you can return to and login.

As a shortcut, you can also go to the following link to take you directly to the Lost Password Tool:


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